Frequently Asked Questions
The most common questions and answers are shown below. If these do not answer your question please contact us.



Q: What computer do I need to use KBase SB?
KBase SB can run on any computer with Microsoft Windows as the operating system, including: Windows 98, 2000, NT, ME, XP, VISTA and Windows 7.
An internet connection is also needed for the "create a website" and "online back-up" options - KBase SB will work for a 56K internet connection and faster.


Q: Does the create a website of my knowledge base service work in my country?
KBase SB can be used worldwide. The website produced is viewable throughout the Internet worldwide, regardless of where your location is, or what browser is used.


Q: Can I purchase KBase SB on disc?
Yes - KBase SB can be purchased via email and it can be delivered to your address on CD. To purchase KBase SB please click here.


Q: What is the KBase SB license policy?
If you purchase KBase SB it can be used on one computer at a time. If you need it for two computers, then two licenses (product) will need to be ordered. If you need lots of licenses please contact us for a bulk discount.

By purchasing KBase SB you are agreeing to our Terms and Conditions.


Q: How do I purchase KBase SB and do I need a PayPal account to purchase KBase SB?
KBase SB can be purchased from the purchase page, and can be paid for with PayPal or the other option called ShareIt - Both are secure and well known payment handling companies.

Anyone can make a secure payment using PayPal for the KBase SB Software Application, although if you already have a PayPal account you may use it.


Q: Can I use KBase SB in my country?
KBase SB can be used worldwide.


Q: Are there any monthly fees, bandwidth fees or large file fees?
There are no further fees after the product has been purchased.


Q: How long does the license last?
One time license fee - does not need to be renewed.


Q: I have purchased KBase SB - how do I download / re-download the program
Please click here.