Frequently Asked Questions
The most common questions and answers are shown below. If these do not answer your question please contact us.



Q: What computer do I need to use Elegantz Website Builder?
Elegantz Website Builder can run on any computer with Microsoft Windows as the operating system, including: Windows 98, 2000, NT, ME, XP, VISTA and Windows 7.
An internet connection is also needed - Elegantz Website Builder will work for a 56K internet connection and faster.


Q: Does the (picture and file) hosting service work in my country?
Elegantz Website Builder can be used worldwide. The websites produced are viewable throughout the Internet worldwide, regardless of where your location is, and what web browser is used.


Q: Can I purchase Elegantz Website Builder on disc?
Yes - Elegantz Website Builder can be purchased via email and it can be delivered to your address on CD. To purchase Elegantz Website Builder please click here.


Q: What is the Elegantz Website Builder license policy?
If you purchase Elegantz Website Builder it can be used on one computer at a time, and with one username. If you need it for two usernames and/or two computers, then two licenses (product) will need to be ordered. If you need lots of licenses please contact us for a bulk discount or visit our bulk discount page.
One license is required for each live website - if you need more than one live website, then more licenses are required.

By purchasing Elegantz Website Builder you are agreeing to our Terms and Conditions.


Q: How do I purchase Elegantz Website Builder and do I need a PayPal account to purchase it?
Elegantz Website Builder can be purchased from the purchase page, and can be paid for with PayPal or the other option called ShareIt - Both are secure and well known payment handling companies.

Anyone can make a secure payment using PayPal for the Elegantz Website Builder Software Application, although if you already have a PayPal account you may use it.


Q: Can I use Elegantz Website Builder in my country?
Elegantz Website Builder can be used worldwide. The websites produced are viewable throughout the Internet worldwide, regardless of where your location is, and what web browser is used.


Q: Will the website produced by Elegantz Website Builder display correctly in browsers other than Internet Explorer?
The website generated by Elegantz Website Builder will display in all popular web browsers.



Q: How much do you charge for the hosting of my images on your servers?
The hosting of your images and any other files added to your website are included in the purchase price - you pay no extra for image and file hosting for that website once Elegantz Website Builder has been purchased.


Q: Are there any monthly fees, bandwidth fees or large file fees?
There are no monthly fees, there are no bandwidth fees and there are no large file fees - you pay no extra for these services once Elegantz Website Builder has been purchased.


Q: How long does the license last?
The license lasts for 12 months, as stated in the Terms and Conditions. This means you can use the program for 12 months with unlimited and un-metered access. After 12 months you will have to purchase another license to continue using the program. One license is required for each live website - if you need more than one live website, then more licenses are required.


Q: I have purchased Elegantz Website Builder - how do I download / re-download the program
Please click here.